Privacy Policy

Effective Date: January 25, 2025

At Blue Light Defenders Private Limited (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Blue Light Defenders (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following data about you:

1.1 Information You Provide to Us:

  • Personal Identification Information: Such as name, email address, phone number, and shipping/billing address when you make a purchase or contact us.
  • Payment Information: Payment details (processed securely through third-party payment processors).
  • Communication Information: Any information you provide when you communicate with us, such as inquiries or customer support requests.

1.2 Information We Automatically Collect:

  • Device Information: IP address, browser type, operating system, and device type when you access our Website.
  • Usage Data: Pages you visit, time spent on the Website, and other diagnostic data.
  • Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

1.3 Information from Third Parties:

We may receive information about you from third-party platforms, such as social media platforms, when you interact with us on those platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Products and Services: To process transactions, ship products, and provide customer support.
  • To Improve Our Website: To enhance user experience and optimize Website performance.
  • To Communicate with You: To send order confirmations, promotional emails (if opted-in), or respond to inquiries.
  • To Comply with Legal Obligations: To fulfill regulatory and legal requirements.

3. Legal Basis for Processing (For EU/EEA Users)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

  • Contractual Necessity: Processing necessary to fulfill a purchase or service.
  • Consent: When you opt-in to receive marketing communications.
  • Legitimate Interests: Improving Website functionality and ensuring security.
  • Legal Obligations: Complying with applicable laws and regulations.

4. Sharing Your Information

We may share your personal data with:

  • Service Providers: For payment processing, order fulfillment, and Website hosting.
  • Legal and Regulatory Authorities: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition.

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

6. Your Rights (For EU/EEA Users)

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Restrict processing of your data.
  • Data Portability: Receive your data in a structured format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise your rights, please contact us at etwal.rishabh@gmail.com.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. While we strive to protect your information, no online transmission is entirely secure.

8. International Data Transfers

If you are located outside India, your data may be transferred to and processed in India. By using our Website, you consent to such transfer.

9. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal data from children.

10. Cookies and Tracking Technologies

We use cookies to enhance user experience. For more details, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

  • Business Name: Blue Light Defenders Private Limited
  • Email: etwal.rishabh@gmail.com
  • Address: Awas Vikas Colony, Sikandra-Bodla Road, Agra – 282007

Thank you for trusting Blue Light Defenders with your personal data